Careers / Sales Operations & CRM Specialist
Sales Operations & CRM Specialist
STRATUSstaff is looking for commercially minded operators who want more than data entry forever. Keep leads, CRM activity, research, and follow-ups moving — and grow into owning pipelines, partner workflows, and results inside a POD.
What you could work on
Depending on your skills and the projects available, your work could include:
- Maintaining leads, contacts, opportunities, notes, and follow-ups in CRM
- Researching companies, prospects, partners, products, and opportunities
- Keeping sales opportunities moving with clear next actions
- Supporting proposals, quotes, presentations, and sales materials
- Coordinating information between prospects, partners, vendors, and POD members
- Helping organize pipelines, sales processes, and partner workflows
- Documenting conversations, decisions, commitments, and next steps
- Spotting stalled opportunities before they become problems
You do not need to arrive knowing every product or platform. We care about follow-through, visibility, and commercial judgment.
The STRATUSstaff way
STRATUSstaff is built around small teams of three that we call PODS. Three people should operate as a team, share information, support each other, and collectively take responsibility for results. That means we care about how you work as much as the individual tasks you complete.
If you see something that needs attention, we want you to think about it — not simply decide that it is not “your task.”
- Read and follow written instructions
- Communicate clearly and keep the team informed
- Document work so others can continue without you
- Research before immediately asking for help
- Follow through on commitments
- Raise problems before they become emergencies
- Look for what needs to happen next
- Take responsibility for results — not only “your task”
Who we're looking for
Experience in sales support, CRM, BPO, account support, customer success, lead generation, or operations is valuable. You do not need every tool — you need to communicate, learn quickly, and keep work from going stale.
- Strong written English and clear professional communication
- Previous professional work experience
- Reliable remote setup and solid computer / research skills
- Attention to detail and personal accountability
- Ability to work independently and inside a small POD
- Willingness to learn tools you do not already know
- Comfort with CRM systems, spreadsheets, and online business tools
- Proactive about follow-ups and clear next steps
- Commercially minded — interested in how activity becomes customers and relationships
The career opportunity
Someone might begin maintaining CRM hygiene and follow-ups. Then own a pipeline segment. Then support proposals and partner workflows more independently. Then take increasing ownership of commercial activity and help lead parts of a POD. Demonstrate results and the path opens.
We cannot promise where that path will lead. What we can offer is an environment where initiative, learning, reliability, and leadership are noticed. Our goal is to find people who can grow from remote professionals into specialists, project owners, and leaders.
There is a difference between a job and an opportunity
If your only question is about today’s task list, STRATUSstaff may not be the right environment. If you are thinking about learning, ownership, and becoming more valuable, we want to meet you.
A job mindset
- “What tasks will you give me today?”
- Waiting to be told the next step
- Doing only what is explicitly assigned
An opportunity mindset
- “What can I learn?”
- “What can I become responsible for?”
- “How can I make this process better?”
- “What does the team need next?”
- “How can I become more valuable?”
Important before applying
Our screening and onboarding process is intentionally detailed. Following the process is part of the assessment. Candidates should be prepared to demonstrate the professional environment, communication skills, equipment, internet connection, and attention to detail required for serious remote work.
Please read this page carefully before applying.
Apply for this role
Tell us about your experience with sales operations, CRM, lead management, or business operations — and the ownership you want next.
- Apply — complete the full application / screening assessment
- Review — we look at fit for active POD work
- Conversation — practical next step if there's a match