Careers / Ecommerce Specialist
BigCommerce / Ecommerce
Know your way around an ecommerce store? We're looking for people who can work across administration, catalogs, products, apps, integrations, content, and day-to-day ops. BigCommerce experience is highly valuable; strong experience on comparable platforms counts too.
What you'll own
Understand the objective, learn the system, and leave the store better than you found it.
- Ecommerce store administration and storefront management
- Product, catalog, category, and merchandising work
- Apps, integrations, order workflows, and customer operations
- Storefront content updates, troubleshooting, and clean documentation
- QA launches so pricing, inventory, and content don't surprise anyone
- Coordinate with developers when custom work is required
- Keep operational issues visible and resolved without drama
What we look for
We value people who research, execute, and solve problems independently.
- BigCommerce experience preferred; comparable ecommerce platforms welcome
- Comfortable with catalogs, apps, integrations, and operational ecommerce tasks
- Organized, technically comfortable, and able to learn systems quickly
- Takes responsibility for finished, reliable store work
- Clear written English and careful attention to detail
- Calm troubleshooting when something breaks mid-sale cycle
How we work
You join a small POD with clear ownership — not a giant org chart. Work stays visible in Basecamp, and delivery beats theater.
Small PODs
Technical, creative, and ops skills sit together around one outcome.
Async-first
Write it down in Basecamp. Updates are clear without endless meetings.
Ship, then improve
Working systems first. Polish and documentation follow close behind.
Apply for this role
Tell us which platforms you know and the store work you've owned end to end.
- Submit — short form, links to work if you have them
- Review — we look at fit for active POD work
- Conversation — practical next step if there's a match