Careers / Sales Operations & CRM Specialist
Sales Operations & CRM Specialist
Can you keep opportunities moving? We're looking for commercially minded operators who can manage leads, CRM activity, research, follow-ups, partner workflows, and the details that turn opportunities into results.
What you'll own
Your job is to help keep commercial activity organized, visible, and moving forward. Leads should not disappear, follow-ups should not be forgotten, and opportunities should always have a clear next step.
- Maintain leads, contacts, opportunities, notes, and follow-up activity in CRM systems
- Research companies, prospects, partners, products, and opportunities
- Keep sales opportunities moving with clear next actions and timely follow-up
- Support proposals, quotes, presentations, and other sales materials
- Coordinate information between prospects, partners, vendors, and POD members
- Help organize pipelines, sales processes, and partner workflows
- Document conversations, decisions, commitments, and next steps
- Identify stalled opportunities or missing information before they become problems
- Take increasing ownership of commercial activity as you demonstrate capability
What we look for
You don't need to arrive knowing every product or platform we work with. We value people who communicate, learn quickly, follow through, and take responsibility for moving work forward.
- Experience in sales support, CRM, BPO, account support, customer success, lead generation, operations, or a similar role
- Comfort working with CRM systems, databases, spreadsheets, and online business tools
- Strong written English and professional communication
- Organized and reliable with strong attention to detail
- Comfortable researching unfamiliar companies, products, and industries
- Proactive about follow-ups and keeping work from going stale
- Capable of working independently in a distributed remote team
- Commercially minded — interested in how activity becomes customers, revenue, and long-term relationships
How we work
You join a small POD with shared responsibility for an outcome. Work stays visible, communication stays documented, and everyone helps keep the project moving.
Own the next step
Every opportunity should have a clear owner, next action, and follow-up.
Keep it visible
CRM and Basecamp stay current so the rest of the POD can see what is happening.
Grow your ownership
Demonstrate results and take on increasingly valuable opportunities, relationships, and responsibilities.
Apply for this role
Tell us about your experience with sales operations, CRM, customer support, lead management, or business operations. We review applications and follow up with next steps.
- Submit — tell us about your experience and background
- Review — we look at fit for active POD work
- Next step — we send onboarding instructions if there's a match